Refund Policy
At Nurovita, we want you to be completely satisfied with your purchase. If you’re not, we make it simple.
90-Day Refund Policy
Every purchase is covered by our 90-Day Refund Policy: 90 days, no questions asked. If you’re not satisfied for any reason, contact us within 90 days of the delivery date and we’ll issue a full refund to your original payment method.
To request a refund, email us at support@trynurovita.com with your order number. We’ll reply with simple next steps. Once approved, please allow 3–5 business days for the refund to be processed; depending on your bank, it may take up to 30 days to appear on your statement.
Your card statement will show this charge as NUROVITA. If you see a charge you don’t recognise, please contact us before disputing it — we’ll sort it out quickly.
Warranty Policy
Our products come with a 90-day warranty against defects. The warranty does not cover normal wear and tear, aging, or damage caused by misuse, improper handling, or negligence.
Complaints
For complaints, please email us at support@trynurovita.com. We will provide you with detailed instructions and a complaint form.
We appreciate your understanding and cooperation.